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Do the WL get angry if I send my laser back?

 
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Skrjabin
Wicked Lasers Master


Joined: 01 Nov 2005
Posts: 720
Location: Same planet where you are - accurate enough? - Hell Im 64!

PostPosted: 11/28/05, 11:29 AM    Post subject: Do the WL Reply with quote

Do the WL get angry and send me laser bomb at christmas if I would like send my Fusion 125mW back and ask after my moneys? I dont know, Im not dissappointed or something, but I would like to perhaps return my unit. Hmm.. I think I have no use for this powerful one.. and anyway, I can always buy 15mW cheapest unit?
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Xero
Fusion Laser


Joined: 23 Oct 2005
Posts: 312

PostPosted: 11/28/05, 11:35 AM    Post subject: Reply with quote

Why don't you ask Wicked Lasers directly?
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Athoul
Wicked Lasers God


Joined: 13 Sep 2005
Posts: 7544
Location: Canada

PostPosted: 11/28/05, 11:42 AM    Post subject: Reply with quote

Wow, you went through all that trouble to get a replacement and now you don't want it? lol

Yeah... this is something you should take up with them.

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Skrjabin
Wicked Lasers Master


Joined: 01 Nov 2005
Posts: 720
Location: Same planet where you are - accurate enough? - Hell Im 64!

PostPosted: 11/28/05, 12:42 PM    Post subject: Reply with quote

But typically they wont suffer it anyway.. with silk gloves used, clean unit, which have been some minutes on? I even pay shipping to there, what was 6euros it is. They can put it back to sale.
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Athoul
Wicked Lasers God


Joined: 13 Sep 2005
Posts: 7544
Location: Canada

PostPosted: 11/28/05, 3:14 PM    Post subject: Reply with quote

Ah I see, hopefully you can work something out with Wicked.
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Sean.

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chargerman
Wicked Lasers God


Joined: 08 Sep 2005
Posts: 1736
Movie(s): 2

Location: Big Horn Mountains, Wyoming

PostPosted: 11/28/05, 6:33 PM    Post subject: RE Reply with quote

Well.......after all the trouble wicked went to, To see that you were happy after the trouble with your first laser.............I would not expect them to be thrilled. Confused Just my 2 cents CD
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Davidgojr
Wicked Lasers Master


Joined: 13 Oct 2005
Posts: 768
Location: USA

PostPosted: 11/28/05, 10:43 PM    Post subject: Reply with quote

I don't think it's right to ask that much after they replaced your first laser and sent it back. It seems to me that if there is nothing wrong with it, then you should'nt be allowed to return it. Just my thoughts.
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Nexus
Wicked Lasers Master


Joined: 02 Jun 2005
Posts: 756

PostPosted: 11/30/05, 2:48 AM    Post subject: Reply with quote

To answer the question, No, WL does not get angry, WL is a business, and businesses don't get angry or fair. If they did, Microsoft would have dropped a bomb on Google. We'll always honor our policies, and please email wicked@wickedlasers.com if there is an issue you need to take with Wicked Lasers.

Best Regards
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chargerman
Wicked Lasers God


Joined: 08 Sep 2005
Posts: 1736
Movie(s): 2

Location: Big Horn Mountains, Wyoming

PostPosted: 11/30/05, 8:14 AM    Post subject: Top notch Reply with quote

Wicked Lasers.........Best customer service anywhere........period! Over and Over here on the forum, I see Nexus go way above and beyond the "norm" for customer service. You guys ARE the best Nexus! Very Happy CD
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durmanx
25mW Classic Wicked Laser


Joined: 14 Oct 2005
Posts: 25

PostPosted: 11/30/05, 10:26 AM    Post subject: Reply with quote

chargerman is 100% correct..... and I can back it up with 1st hand experience!
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Skrjabin
Wicked Lasers Master


Joined: 01 Nov 2005
Posts: 720
Location: Same planet where you are - accurate enough? - Hell Im 64!

PostPosted: 11/30/05, 10:41 AM    Post subject: Reply with quote

Yep, the customer service is revolutionary. I simple CAN'T tell any who is even near of this lvl of custom service.
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Davidgojr
Wicked Lasers Master


Joined: 13 Oct 2005
Posts: 768
Location: USA

PostPosted: 11/30/05, 2:22 PM    Post subject: Reply with quote

Fantastic! Very Happy
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